slot dewaPrivacy Policy

This page describes what we collect when you use slot dewa and how we keep that data protected. We at slot dewa handle personal information — names, contact details, payment records, and device identifiers — according to the privacy principles outlined below. Our commitment is to be transparent about data flows and to give you control over your information.

We operate across mobile (Android APK and iOS browser) and desktop environments. Data collection and storage practices apply consistently across all platforms. If you have questions about how we process your information, contact our support channel before or after opening an account.

Read this policy in full. By using slot dewa, you agree to the data handling practices described here.

What data we collect on slot dewa

We collect personal data during registration: full legal name, date of birth, email address, mobile phone number, and residential address. During KYC verification, we request government-issued identification and proof of address. We also collect device information — IP address, device type, operating system, app version — to detect fraud and ensure account security.

When you deposit or withdraw, we record transaction details: payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), amount, timestamp, and confirmation status. We log your login history, session duration, and game activity. Push notification preferences and cookie consent choices are stored to respect your communication settings.

How we use your data on slot dewa

We use personal information to verify your identity, process deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations. Your email and phone number are used for account notifications, password resets, and support communications. Device and session data help us identify unauthorised access and maintain platform security.

We do not sell your personal data to third parties. We may share KYC documents and transaction records with payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment processors and online payment, e-wallet, mobile banking, local payment banks) to complete deposits and withdrawals. We may also disclose data to regulatory authorities if required by law in the jurisdiction where we operate.

• 1
  Account verificationPrimary use

  We verify identity and address to prevent fraud and comply with KYC requirements.

• 2
  Payment processingTransaction use

  We share deposit and withdrawal details with payment partners to complete transactions.

• 3
  Security monitoringOngoing use

  We monitor device and session data to detect unauthorised access and suspicious activity.

Data storage and third-party processors

Our servers may be located outside your jurisdiction. We use encryption for data in transit and at rest. Account records, KYC documents, and transaction logs are retained for the period required by applicable regulation, typically several years after account closure. We do not retain payment card details; e-wallet and virtual-account transfers are processed by the payment partner, not stored on our systems.

We engage third-party processors for email delivery, analytics, and fraud detection. These processors are contractually bound to protect your data and use it only for the services we request. We do not permit them to use your information for their own marketing purposes.

Data retention

We keep account and transaction records for the period mandated by local regulation, typically 5-7 years.

Encryption

All data transmitted to and from slot dewa is encrypted using industry-standard TLS protocols.

Access control

Only authorised staff members can access personal data, and access is logged and reviewed regularly.

Your rights and our commitments

You have the right to request access to your personal data, correct inaccurate information, and request deletion of data no longer needed for our services. To exercise these rights, contact our support channel with your account details and a clear description of your request. We will respond within the timeframe required by applicable law.

We do not use automated decision-making or profiling that produces legal or financial consequences without human review. If we detect suspicious activity, we may temporarily restrict your account pending investigation, and we will notify you of the reason and your right to dispute.

Cookies and tracking on slot dewa

We use cookies to maintain your login session, remember your preferences, and measure site performance. Essential cookies are necessary for the platform to function; optional cookies track analytics and user behaviour. You can disable optional cookies in your browser settings without losing core functionality. Push notifications are opt-in; you can disable them in your device settings or through the slot dewa account dashboard.

Our mobile app (Android and iOS) may request permission to access your device's location, camera, or microphone. These permissions are used only for the stated purpose — for example, camera access for identity verification during KYC. You can revoke permissions at any time in your device settings.

Contact and jurisdiction

If you have privacy concerns, contact our support team through the in-app chat or email. We will investigate your complaint and respond within 14 days. Our data handling practices are governed by the jurisdiction in which we operate. If you are located in JakartaSurabaya, Bandung, or Medan, you may have additional rights under local data protection law; we undertake to respect those rights.

We update this privacy policy periodically to reflect operational changes and regulatory updates. We notify users of material changes via email or in-app notification. Continued use of slot dewa after such updates indicates your acceptance of the revised policy.